Refund policy

Refund Policy

At Happy Tails Co, your satisfaction is our priority. If you're not completely happy with your order, we'll make it right.

Satisfaction Guarantee We offer a full refund on any order if you're not satisfied with your purchase. Simply contact us within 30 days of receiving your order and we'll process a full refund — no hassle, no questions asked.

How to Request a Refund Email us at [your contact email] with your order number and we'll take care of the rest. Refunds are processed within 5–7 business days back to your original payment method.

Damaged or Incorrect Items If your collar arrives damaged or isn't what you ordered, we'll send a replacement or issue a full refund immediately.

Return Shipping You don't need to return the item to receive your refund. We trust our customers.